Donkeyisland - Shopping & Returns
Shipping charges are NOT calculated by the system automatically during the placement of your order.
Our company cooperates with the speed courier service of the Greek Post. For deliveries of your order in Europe, it takes no more than 5 business days and 7 to 10 days for the rest of the world.
As soon as you receive a shipment notice from us, you can check the status of your order
Maximum weight per package: 30 kilograms
We remind you that customs, if applicable to your order and country of destination, are your responsibility.
Safety on Transport
Our aim is to serve you as best as we can. To this end the mama4shop.com utilizes special packaging which warranty the safe transport of the products which will be in the hands of the most reliable mail service of our country.
In the unlikely situation you receive a product which has been damaged during transportation, please contact with us during the next 24 hours at firstname.lastname@example.org quoting your order number, name and product code so that we replace it the soonest possible.
Wholesale customers can choose the mode of shipment that best suits them following consultation with our whole sale department.
For any other information please do not hesitate to contact us.